ROLE PURPOSE
We are looking for a dedicated and experienced Store Manager to take responsibility for the daily operations and performance of our flagship store on Norrlandsgatan in central Stockholm.
As Multi-Store Manager, Norrlandsgatan will be your primary workplace and main area of responsibility. In addition to running the Norrlandsgatan store, you will have a supporting and coordinating role towards our Götgatan store.
The role is very hands-on and focused on ensuring that Norrlandsgatan is always well-run, well-presented and ready for customers. You will be responsible for creating a strong customer experience, maintaining high standards in the store and ensuring that the daily operations run smoothly.
As Multi-Store Manager, it is important that you take ownership and have a proactive approach. You do not wait for others to tell you what needs to be done. You identify opportunities and take action. When you see a problem, you take responsibility for finding a solution.
Responsibilities
- Take responsibility for the daily operations and performance of the Norrlandsgatan store.
- Take ownership of sales, budgets, targets and relevant KPIs for the Norrlandsgatan store.
- Ensure that the store is always clean, organised, well-stocked and presented to a high standard.
- Ensure a first-class shopping experience and a high level of customer service.
- Handle practical day-to-day tasks such as receiving deliveries, organising the stockroom, cleaning, store administration and other ad hoc tasks necessary for the smooth operation of the store.
- Plan staff schedules and ensure the right level of staffing based on sales and customer traffic, with a focus on store profitability.
- Lead, motivate and support the team at Norrlandsgatan and create a positive and engaging working environment.
- Ensure that employees follow company routines, procedures and standards.
- Recruitment, onboarding and training of new employees at Norrlandsgatan.
- Follow up on sales and daily performance and take action when targets or standards are not being met.
- Take responsibility for stock management, replenishment and maintaining the right stock levels in the store.
- Ensure that visual merchandising and product presentation are maintained according to A. KJÆRBEDE standards.
- Act as a role model for the team and lead by example through a hands-on approach.
- Support the opening, development, and continued growth of A. KJÆRBEDE’s retail presence in Sweden.
- Plan and organize in-store activities.
Responsibility towards Götgatan
- Support and coach the Store Manager at Götgatan in the daily operation of the store.
- Have regular follow-ups with the Store Manager at Götgatan regarding sales, staffing, stock and general store performance.
- Help ensure that routines, standards and the customer experience are consistent across both Stockholm stores.
- Support the Store Manager at Götgatan with operational questions and help find solutions when challenges arise.
- Share best practices and ensure that relevant information and routines are communicated between the two stores.
- The Store Manager at Götgatan reports directly to the Multi-Store Manager at Norrlandsgatan.
An important part of the role is creating a strong connection between our two Stockholm stores. We want the teams to work as one, with collaboration, communication and teamwork as key principles.
Reporting
The Multi-Store Manager reports directly to A. KJÆRBEDE's Retail Manager and acts as the main point of contact between both stores and the Retail Manager.
The role is primarily focused on the daily operation and performance of the Norrlandsgatan store, with additional responsibility for supporting and following up with the Store Manager at Götgatan.
About A. KJÆRBEDE
A. KJÆRBEDE is a Danish sunglasses brand that combines quality with affordability. Since our founding in 2016, we have worked to prove that quality doesn't have to come with a high price tag. Today, A. KJÆRBEDE is present in more than 20 markets worldwide, and we continue to expand our global reach. We want to offer a supportive work environment focused on learning, growth and personal development, and we believe that happy employees create better results.
