About Zuuvi
Zuuvi is the creative infrastructure layer for enterprise brands - the operating system that connects brand strategy to creative execution, without the designer bottleneck. We work with enterprise marketing teams across Telco, Finance, and Retail who need to produce on-brand content at scale, fast - customers like Telenor, Salling Group, Saxo Bank, and Danske Bank.
We're growing internationally, and we're looking for an Enterprise Account Manager to own and grow relationships with some of our biggest, most strategic customers.
The role
You'll be the main point of contact for a portfolio of enterprise accounts - the person our customers trust to understand their business, spot the next opportunity, and make sure Zuuvi keeps delivering value long after the customer is welcomed.
This isn't a support role. You're commercial, strategic, and comfortable owning revenue targets: renewals, upsell, and expansion within your accounts. You know how to navigate large organizations, build relationships across multiple stakeholders - your key personas will be CMOs, Global VPs, and Heads of Marketing or Brand - and turn a good customer relationship into a growing one.
What you'll do
- Ensure fast and direct delivered business value for the customer - through genuine business development, not account maintenance
- Own and grow a portfolio of enterprise accounts, with full commercial responsibility for renewal and expansion
- Build multi-threaded relationships across your accounts - from day-to-day users to economic buyers
- Identify upsell and cross-sell opportunities based on real customer needs, not quota pressure
- Lead commercial negotiations, from pricing conversations to contract renewals
- Partner closely with Customer Success to make sure customers get real value from Zuuvi - happy customers are the foundation of every renewal
- Act as the voice of your customers internally, feeding insights back into product and positioning
- Forecast and report on your pipeline with a clear, honest view of risk and opportunity
What we're looking for
- Several years of experience in an Enterprise Account Manager, Key Account Manager, or similar commercial role within SaaS, agency, or consulting
- A track record of managing and growing enterprise customer relationships - you know what it takes to keep a large account engaged and expanding
- Strong commercial and strategic instincts - you think beyond the next renewal to the next three years of the relationship
- A strong understanding of the marketing space and the ability to understand the priorities and challenges of senior marketing and brand stakeholders.
- Fluent in English, spoken and written; additional languages are a plus
- Comfortable operating independently, owning your accounts end to end
- Genuine curiosity about your customers' businesses - you ask good questions and actually listen to the answers
What you'll get
- A seat at the table in a fast-growing, international scale-up
- Real ownership over some of our most important customer relationships
- A team that moves fast, skips the corporate fluff, and cares about getting it right for the customer
